gasilboomer.blogg.se - Mendeley desktop not signing in

#MENDELEY DESKTOP NOT SIGNING IN UPDATE#
#MENDELEY DESKTOP NOT SIGNING IN ARCHIVE#
#MENDELEY DESKTOP NOT SIGNING IN UPGRADE#
#MENDELEY DESKTOP NOT SIGNING IN FULL#
#MENDELEY DESKTOP NOT SIGNING IN FREE#

#MENDELEY DESKTOP NOT SIGNING IN FULL#

Our developers have been working full time on fixing these issues since we identified them, with the aim of being able to restore all users’ data as quickly as possible. Secondly, a separate bug caused files and annotations to be flagged as deleted in certain circumstances.

#MENDELEY DESKTOP NOT SIGNING IN ARCHIVE#

Firstly, some files that were added to Mendeley before 2012 were accidentally moved from our live storage system to our archive system. Two incidents happened around the same time that affected users’ files and annotations, which meant that some users could not see or access their files and annotations.

#MENDELEY DESKTOP NOT SIGNING IN UPDATE#

Below you will find an update of what happened and the steps we’ve taken to restore users’ files. Many of the team here at Mendeley have been researchers ourselves, so we understand the concern losing PDFs and annotations must have caused. We know it’s been a difficult time for a number of users who experienced problems as a result of finding some of their PDFs missing from Mendeley. Message from Laura Thomson, Head of Reference Management Update on the recent problems users have experie nced and how we’re fixing them – July 2018 If you are still experiencing issues that are not covered in this post please contact Mendeley Support. We are sorry that many of you had to wait a very long time to find out what had happened to your files, and for the stress that may have caused. For more information on what caused the issue and the steps we have taken to ensure it doesn’t happen again, please see this blog post. If your files and annotations are not restored in Web Library (step 4i) then please do not proceed with the database reset but contact support. To do this, select ‘Reset Mendeley Desktop’ from the Help menu and follow the instructions. Ii) Resetting the database on Mendeley Desktop: If your resorted files and associated annotations are available in Mendeley Web Library, then you can reset the database on Mendeley Desktop. If your files and associated annotations are present in Web Library then you can reset the database on your Mendeley Desktop. Check that you can see your restored files and associated annotations here.

Before you do this you must perform the following checks: For users who are using Mendeley Desktop on more than one machine AND did not sync on one or more machines after 24th May you may need to follow a slightly different process in order to restore your files and associated annotations on your Mendeley Desktop.For most users, when you have upgraded you should sync your Mendeley Desktop and the files and associated annotation will be automatically restored.You can check this by selecting ‘Edit settings’ for All Documents and ensuring the check boxes are ticked. Ensure ‘Synchronize attached files’ is enabled on all instances of Mendeley Desktop that you use.

#MENDELEY DESKTOP NOT SIGNING IN UPGRADE#

If you are not automatically prompted to upgrade then, from the Help menu select ‘Check for upgrades’ and then ‘Check now’ to upgrade to the latest version. If you are on an earlier version (1.19 or earlier), the problem may reoccur. Upgrade to Mendeley Desktop version 1.19.1 or later, on every machine on which you have Mendeley Desktop installed.If you have been affected by this bug, you can restore your files and annotations to your Mendeley Desktop by following the steps below: The recent bug that caused some users’ files and annotations to be marked as deleted has now been resolved and the deleted files and annotations have been restored to users’ accounts. If you for some reason have not been within the CBS IP range for 12 month please send an email from your CBS-mail to then we can help you.Update on the resolution of the bug that resulted in files and annotations being deleted from users’ Mendeley libraries in May 2018. If you wish to re-access your benefits after it expired you can do so at any time by signing in to Mendeley from within CBS's IP range.If you do not subsequently sign in within those 30 days, you will lose access to the premium benefits - at which point you will be sent an email confirming this You will receive an email 30 days prior to the expiration due date, reminding you to sign in from within CBS’s IP range to continue to receive your benefits.Please note, your data will not be deleted following this expiration and you will still be able to access any files or references you have uploaded to Mendeley to date.

#MENDELEY DESKTOP NOT SIGNING IN FREE#

Your access to these benefits will expire 12 months after the last time you sign in to Mendeley from within your institution’s IP range, following which your account will return to the standard, free version.

To have continued access to these benefits, you must sign in to Mendeley from within your institution’s IP range at least once every 12 months.

○ Unlimited private groups of up to 100 collaborators

As part of CBS’s MIE subscription, you are entitled to premium MIE benefits:.